The Elder Scrolls Online's going through a big shift—with subclassing falling somewhat short and a difficult year for Zenimax in the rearview, its developers have decided to shake things up. Going from a yearly "chapter" formula to a seasonal structure where, in a recent conversation I had with executive producer Susan Kath and game director Nick Giacomini, "nothing is off the table."
A huge part of this shift has been in addressing long-standing quality-of-life complaints: Update 49 will begin to tackle a ton of long-standing bugbears, such as the time it takes to train mounts, after Zenimax put together a dedicated team whose job is to listen to community complaints and nip them in the bud. Or, as Kath puts it, a team with a "mandate of: Let's find out what everybody wants to do, and let's do that."
