Tech companies promised a paperless future. They claimed our bulky wallets would soon become relics. Storing your driver’s license, credit cards, and insurance on a smartphone sounds like a dream. It seems convenient to have everything tucked away neatly.
However, early adopters currently face major speed bumps. You might feel high-tech pulling up a digital ID at a checkpoint. That feeling quickly turns to frustration when a clerk rejects it. The reality of the digital license proves far more complicated than the commercials suggest.
