“It just doesn’t let up,” said adviser Kerry Gavin. “We’ve had to increase the size of our team, we’ve had to increase the work hours, we’ve had to increase training... our phones are constantly [ringing].”
The mother of two has worked with the advice team leader at the CFINE support services charity in Aberdeen for 10 years, first entering its doors while looking for support. The organisation offers essential advice on topics like welfare, finances and debt to the Scottish city’s residents, alongside emergency food packages.
