Most startup founders seeking to incorporate AI into the home services market have aimed their products at the office: scheduling software, call center automation, and dispatch tools. But this means the technician riding from job to job, the person actually behind a company's revenue, has largely been treated as an afterthought.
Joseph Schwarzmann took a different path. After studying at Cambridge, consulting at Bain & Company on private equity deals in the home services sector, and enrolling at Harvard Business School, he became fixated on the gap between the technology available to office staff and what field technicians had access to. He co-founded Robby in September 2025, where he serves as COO, building a platform designed to serve those technicians directly.
