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Business

Katelyn Catanzariti

The brave volunteers turning trauma into purpose

Mark Pearce Joel Carrett

Many people are drawn to volunteering after some of the most difficult moments of their own lives. (Lukas Coch/AAP PHOTOS)

When Benn Lockyer reaches out to grieving fathers through a volunteer support line, he already knows there is nothing he can say to "fix" what has happened to them.

What he can offer is something else entirely: understanding.

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