Whether we are commuting to and from work, travelling to see friends, or going on a well-deserved holiday, many of us use trains in our day-to-day lives. In fact, during 2020 - 2021, more than 380 million passenger journeys were made on national rail services in the UK.
According to the ORR (Office of Rail and Road) this increase in passengers has contributed to an overall deterioration in punctuality and reliability, and has also lead to an increase in complaints. Gathering information gathered from Tripadvisor databases, Distrelec has analysed the data to find out which stations make commuters the most, and least, happy.
This is what the data revealed:
