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ABC News
ABC News
Business
Catherine Taylor

The battle for the heart of Qantas: Can new boss Vanessa Hudson restore faith in the Flying Kangaroo?

It remains to be seen what kind of leader Vanessa Hudson will be but her decades at Qantas offer a few clues. (ABC News: Harriet Tatham)

In January 1995 Tony Lucas joined Qantas as a junior pilot – crisscrossing the globe as second officer in the cockpit of the famous Boeing 747-400.

As a graduate of flight school in Adelaide, winning a full-time job at Qantas felt like hitting the jackpot – joining the Qantas family, one of the world's most admired airlines, was not only a job for life it was a conversation starter, a career maker. He was living the dream.

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