The “annoyance economy” is costing Americans $165 billion annually as hard-to-cancel subscription services boost company revenue by 200%

(Credit: Liubomyr Vorona—Getty)

Your time, money, and patience might be valuable to you, but they mean so much more to the company’s bottom line.

A new study by the Groundwork Collaborative reveals that Americans are dealing with longer customer service wait times, paying billions in junk fees, and losing even more to healthcare hassles, setting the stage for what the group dubs the “annoyance economy.”