The demand for electric vehicles (EVs) has been overwhelming. Sales of electric cars doubled last year to a new record of 6.6 million, while the number of electric cars on roads globally by the end of 2021 tripled the amount in 2018.
However, inadequate charging infrastructure remains a major headwind in EV adoption. Customer satisfaction with public Level 2 charging fell to 633 from 643 in 2021. Brent Gruber, executive director of global automotive at J.D. Power, said, "Public charging continues to provide challenges to overall EV adoption and current EV owners alike."
