There are currently five GPs' surgeries in the North East which have been told to improve by the Care Quality Commission. Each was inspected over the last year by the CQC either in response to concerns raised by patients or to follow-up on previous inspections.
The CQC's role to provide assurance that care offered by health and social care providers meets legal standards - and its inspection teams rate services based on five main criteria: Being safe, effective, caring, responsive and well-led. Inspectors provide a rating for each area, along with an overall score.
Each of the five GPs' surgeries around Tyne and Wear which currently have a rating of "requires improvement" saw a mixed bag of ratings. All received a "good" score in at least some areas, and it is important to remember that the CQC reports require improvements to be made - and the GPs involved usually respond by taking concerns on board. At the moment, no practices in Northumberland or County Durham have this rating.
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