TGI Fridays staff said they were left 'gutted' by a scathing review after an Edinburgh diner hit out at the restaurant's 'small portions and poor service'.
The American-style food chain were forced to respond to critical feedback left on TripAdvisor, following the customer's visit to the TGI Fridays diner at Fort Kinnaird.
Leaving a two out of five star rating on the travel review website, the guest slammed the service they experienced and said they wouldn't be back.