Modern-day deliveries are convenient, but the process isn’t perfect, as Texas resident and content creator Jess Bennett just learned. Jess had ordered a DJI Osmo Pocket 3 camera to be delivered to her home in Dallas. However, when she opened her Amazon delivery, she allegedly discovered the camera was missing from the box, even though the accessories arrived. She recorded and uploaded her resulting frustration to TikTok and Instagram, netting over 4 million views.
The situation began when a delivery driver noticed something off about the box. In the video, we see her proactively advise Jess to inspect the package before signing for it. Upon opening the box, Jess tells the driver, “It’s not there.” The driver tells Jess that there had been issues with sticky hands at the warehouse. She even noted that the box had been taped up with regular masking tape rather than the standard Amazon tape.