For parents, a child’s scheduled medical procedure often comes with enough uncertainty on its own. One Texas mother says the biggest obstacle wasn’t the procedure itself but getting her insurer to cover it.
TikTok creator Kristin Swanson says her nearly four-year-old son was scheduled for what she described as a routine outpatient procedure. According to Swanson, despite paying nearly $400 each month for health insurance through UnitedHealthcare, the company informed her it would not cover the operation. The decision, she says, left her questioning the purpose of maintaining coverage in the first place.
