When a Tesla Model Y owner named Dylan reached out for help in a Facebook group that I moderate, I saw it as a great opportunity to open up a discussion on home charging equipment safety.
I reached out to Dylan and asked him if he would allow me to make a video of me diagnosing the issue(s) and then correcting them. For his participation, I would make the necessary repairs to get him back to safely charging his car for free. Dylan agreed, and I set the wheels in motion with the goal of getting it done in less than 10 days.