- New code in the latest Tesla app suggests that the automaker is getting ready to update the way it provides service loaners to some drivers.
- Hidden in the app are references to robotaxi rides being offered to customers instead of dedicated service loaners.
- This could not save Tesla money, but also provide a smarter way for customers to drop off and pick up their cars for service.
Tesla's history with service loaners has been a bit rocky. Many dealerships today use it as an opportunity to provide better customer service or even up-sell new models. I mean, what better way to get a customer to upgrade to a refreshed car or more expensive model than put them in the drivers seat of a new car?
