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Chronicle Live
Chronicle Live
Entertainment
Catherine Addison-Swan

Tesco shoppers slam 'shambles' Christmas delivery slot booking system after site crashes

Thousands of Tesco shoppers have had a stressful morning trying to book one of the supermarket's Christmas delivery slots.

The option to book a delivery slot for Christmas was opened to Delivery Saver customers at 6am today, 15 November, but the online queue system to secure a slot has been branded a "nightmare" by customers. Many have reported error messages and crashes in the Tesco website and app due to the overwhelming demand.

As of 7:30am this morning, just 90 minutes after the queue was scheduled to open, shoppers shared updates of their place number - with some in excess of 200,000. Taking to social media to air their frustrations, shoppers branded the system the "queue of death" and "one of the most stressful times of the year".

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