A Tesco customer who crashed his car into a 'badly designed' trolley barrier said he is furious with the supermarket's response and lack of compensation.
Paul Gladd complained to the supermarket giant after hitting the barrier bay at the store in Cleckheaton, West Yorkshire, which he claims he struggled to see due to its low height. He claimed several other drivers have also scraped their cars on the metal barriers.
However, he said Tesco assumed his car had been hit by a loose trolley and received a 'confused' and 'childish' response. Following the incident, the store placed bright yellow and black posts next to the trolley bays to supposedly make them more visible to drivers, YorkshireLive reports.