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The Independent UK
The Independent UK
National
Rebecca Thomas

Tens of thousands waiting too long for 999 calls to be answered in England

Tens of thousands of emergency calls are taking more than two minutes to be answered in England amid a crisis in the ambulance service, The Independent has learned.

More than 37,000 emergency calls took more than two minutes to answer in April 2022 – 24 times the 1,500 that took that long in April 2021, according to a leaked staff message.

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