Any renter will tell you that working with landlords and estate agents doesn't come without its challenges, but as a resident, the very least you'll expect is respect and decency.
Sadly, that's the last thing one tenant received from their estate agent, as they mistakenly received an email meant for their landlord - and it uncovered some serious home truths.
The brutal message showed the Australian estate agent encouraging the landlord to raise their rent from $500 (£266.99) a week to $950 (£507.33).
