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The Guardian - UK
The Guardian - UK
National
Guardian community team

Tell us: have you been affected by unreliable train services?

Complaints about TransPennine Express services have trebled this year, while Avanti West Coast continuing to lead the way for dissatisfaction among big operators.
Complaints about TransPennine Express services have trebled this year, while Avanti West Coast continuing to lead the way for dissatisfaction among big operators.
Photograph: Christopher Thomond/The Guardian

Metro mayors have called on the government to urgently address the “serious damage” caused by unreliable train services in the north of England.

Five mayors from West Yorkshire, South Yorkshire, Manchester, Liverpool and North of Tyne said last-minute cancellations were making “life miserable for people in the north, and cause serious damage to the economy” in a joint statement.

We’d like to speak to people in the north of England about their experience with TransPennine Express, Avanti West Coast and Northern train services. How reliable are services in your area? Have you been affected by cancellations?

Share your experiences

We will only use the data you provide us for the purpose of the feature. We will delete any personal data when we no longer require it for this purpose. For more information please see our terms of service and privacy policy.

If you are 18 years or over, you can get in touch by filling in the form below or contacting us via WhatsApp by clicking here or adding +44(0)7766780300. Your responses are secure as the form is encrypted and only the Guardian has access to your contributions. One of our journalists will be in contact before we publish, so please do leave contact details.

If you’re having trouble using the form, click here.

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