Dr. James Ries, the founder of Twenty Mile Medical, proudly proclaims that he’s a Razer Naga V2 Pro user. The most surprising thing about this tidbit is that he uses it while seeing patients remotely. Before you get your pitchforks out, no, the doctor isn’t playing World of Warcraft while evaluating a patient — instead, he uses it to simplify his and the rest of his team’s workflow. Dr. Ries mentioned this interesting piece of trivia during TextExpander’s interview with the healthcare provider, where he showed how he used the service to standardize patient care, reduce the cognitive burden on medical professionals, and quickly write more accurate clinical notes.
Doctor fatigue is one of the biggest issues that telehealth faces today. “Discharge instructions going out at 8 am from a fresh provider look nothing like the ones going out at 4 pm from the same provider after eight hours of visits,” TextExpander said. Dr. Ries said that he addressed this by using master Snippets (a snippet is a short text command, like “;sig” that would run a programmable command, like inserting your signature).
