A teenager in the UK was found dead after ambulance crews failed to respond to a 999 call - as his devastated family say they are "broken" and have demanded answers.
Bradley Holder, 19, was found dead at the property in Stoke-on-Trent in England on Monday.
He had called for help at 6.12pm the previous night, but West Midlands Ambulance Service was too busy to respond, Stoke-on-Trent Live reports.