A teenager died when an ambulance arrived 'three minutes too late' after he suffered a fatal cardiac arrest.
The 18-year-old was one of dozens of people in the West Midlands who might have lived if crews were not held up for hours at hospitals, an ambulance boss claims.
Mark Docherty, Executive Director of Nursing and Commissioning for West Midlands Ambulance Service (WMAS), made the shock claim before he visited the family of the teenager who tragically lost his life.