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The Guardian - UK
The Guardian - UK
National
Sophie Zeldin-O'Neill

‘Technical fault’ stops 999 calls for more than an hour

BT Police 999
Flashing blue light on roof of police car
BT said: ‘The situation is fast-moving as we fix the problem.’ Photograph: BrianAJackson/Getty Images/iStockphoto

Police forces, ambulance services, and fire and rescue teams across the UK urged people not to phone 999 for more than an hour on Sunday morning because of a “technical fault”.

The issue was confirmed shortly after 8.30am, but at 9.52am, BT announced that its back-up platform was “now working” and confirmed people should call 999 “as usual”.

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