The older generation is comfortable using Google Maps and WhatsApp – but draw the line at smart TV and AI.A poll of 1,000 people aged 65+ found the top tech tasks people are – and are not – willing to do.Firing off WhatsApp is something 64% feel comfortable with – but only 12% would be confident navigating TikTok.
Not being shown how to use something (40%) and finding new tech overwhelming (29%) are the major factors holding this age group back.And nearly a fifth would feel more confident with tech if they had someone show them how to use it.
