AI promises incredible opportunities for businesses, from creating new value for customers and driving innovation to boosting productivity. At the same time, companies face substantial investment needs, the challenge of upskilling employees and questions around data and governance. This is a major transformation for each enterprise, and, like any transformation project, it requires a fairly clear vision of what you are trying to accomplish, David Bach, president and Nestle professor of strategy and political economy at IMD Business School, told Saumya Bhattacharya and Neil Ghai. Edited excerpts:
We often talk about AI as a technological and workplace disruptor. But what does AI disruption mean for the political economy?