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Caixin Global
Caixin Global

Tech Brief (May 11): Alibaba Integrates Qwen AI With Taobao to Improve Shopping Experience

Alibaba integrates Qwen AI with Taobao to improve shopping experience

Alibaba Group Holding Ltd. on Monday connected its Qwen AI platform to Taobao’s entire product catalog and launched a Qwen-powered shopping assistant inside the Taobao app. The integration allows users in China to browse, compare, place orders and manage deliveries through natural conversation rather than keyword search. The launch marks an upgrade from earlier this year, when Qwen’s commerce features covered only a handful of trial categories. The full integration gives Qwen access to the entire Taobao and Tmall catalog of over 4 billion products, backed by AI agents equipped with a skills library covering order management, logistics and after-sales services.

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