A devastated teacher has been forced to move out of her beloved home and live in an Airbnb as she claims a leak from her £5,000 new Wickes bathroom turned her house into 'a swamp'. Fay Guest splashed out on a new bath, shower, sink and toilet from the store and was initially thrilled with it when installed last month.
But just three days later her delight turned to horror when a panicked friend who was cat-sitting rang her urging to come home as the two-bedroom house was flooding with water pouring from the ceiling. The 33-year-old rushed home on January 29 only to discover her terraced home underwater, describing it as a 'horror movie' that has destroyed her kitchen and left her without electricity.
Fay says she contacted the home improvement retailer on the day of the leak, sharing clips of the devastation on social media on February 13 as she was being 'fobbed off' by them. Shocking footage shows large pools of water on her carpeted living room, in her kitchen, water-soaked kitchen appliances and water pouring through wooden ceiling beams.
