Olivia Dean's public rebuke of ticket resellers has ignited a wider fight over pricing, and fans have suddenly turned the spotlight on the industry's biggest names, including Taylor Swift.
Within 48 hours of the 26-year-old British singer calling out inflated resale listings for her The Art of Loving Live tour, Ticketmaster and AXS agreed to cap resale prices at face value for her North American run and to refund fans who had paid markups.
