In a job where “time is money,” taxi drivers at Manchester Airport have been running the gauntlet this summer. The under-fire flight hub has suffered months of delays, cancellations, and baggage issues, resulting in thousands of angry customers and holidaymakers.
But the airport is an important source of income for more than just the airlines - and therefore problems with it go further than just affecting travellers. John Scarlett, 34, regularly takes customers to and from Manchester Airport with his company JMS Topgear Travel, sometimes making as many as six trips to the flight hub in one day.
But the issues at the airport mean John is sometimes left waiting for hours before picking up clients - something that has serious implications for his business.
