A woman with mobility issues says she has been left without a vital landline phone after it was "cut off" by her provider during an upgrade. Jackie Foran, 68, said she had been left unable to use her upstairs phone at her home in Northenden, Manchester.
Jackie relies on it as, due to mobility issues, she might need to make an emergency call to her son if she is unable to move. She also claimed that she could no longer use her downstairs landline phone if she was watching Sky TV, leaving her uncontactable for family.
The problems started when Jackie was after upgraded to fibre optic broadband, reports the M.E.N. She claims that she did not ask for the upgrade.
