In what’s being described as its biggest change ever, Taco Bell is rolling out artificial intelligence-powered drive-thrus to hundreds of US locations by the end of this year. That means consumers will soon be greeted by a computer, rather than a human employee, when they order at a Taco Bell drive-thru.
The burrito chain has been testing AI drive-thru ordering in 100 stores across 13 states, and is slated to expand the test to “hundreds more,” parent company Yum! Brands said in a press release, per Inc. Taco Bell’s ultimate goal is to implement the technology in all of its restaurant locations.
