Tamil Nadu Information Technology Secretary Neeraj Mittal on Wednesday said the government was planning to come out with a service rating system for e-seva centres, similar to that of Uber and other e-commerce apps.
“We have 12,000 e-seva centres across the State. We would bring a 5-star rating system, which would help us measure the quality of our service delivery to the citizens,” he said in his inaugural address at the international conference on ‘Business Renaissance- The Era of Digital Cure’.
The 2-day conference is organized by PG and Research Department of Commerce, Ethiraj College for Women, in association with the Madras Chamber of Commerce and Industry (MCCI).
