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Tom’s Guide
Tom’s Guide
Technology
Dave LeClair

T-Mobile is forcing long-time customers to move to new plans that cost more

T-Mobile logo shown on an iPhone.

T-Mobile Statement to Tom's Guide

We received a statement from T-Mobile, which is as follows:

"We’re retiring our oldest plans, some of which were built nearly 15 years ago – in the 3G and 4G eras, and well before our 5G network was fully deployed. Customers will transition to modern plans that provide access to America’s best wireless technology, enhanced features and a 5-year price guarantee for peace of mind. Some customers will see no change to their monthly bill, while some will see a modest adjustment. Every customer moved to a new plan will keep their current benefits while gaining improvements in network and service experiences."

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