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The Street
The Street
Business
Tony Owusu

T-Mobile Experiences Serious Outage Problems

If you're a T-Mobile (TMUS) customer and had trouble using your mobile network this week, it wasn't just you. 

Widespread outages were reported in the U.S. late Monday on social media as well as tacking websites like Downdetector.com and Product-Reviews.net. 

DON'T MISS: What Information Hackers Got Hold of in T-Mobile's New Data Breach

The number of reports seemed to peak after 10 pm EST Monday night with more than 65,000 people reporting outages to Downdetector, but the issue seemed to be resolved overnight. 

T-Mobile says that a third-party issue caused the outages. 

“We have seen significant improvement and are operating at near normal levels,” T-Mobile President of Technology Neville Ray said. “Our teams continue to monitor and we greatly appreciate everyone’s patience. We apologize for any impacts this issue may have had for our customers.”

Fraudulent Coverage Maps

While T-Mobile's network issues seem to be fixed for now, their coverage map is reportedly not as robust as it appears in advertisements. 

Service providers -- including T-Mobile rival Verizon (VZ) -- are exaggerating the fixed wireless access coverage in rural areas, according to a report from Bloomberg. Those exaggerations could potentially prevent those areas from taping into the federal $42.5 billion Broadband Equity Access and Deployment program. 

T-Mobile claims its wireless network can serve 45 million addresses, or more than a third of the 114 million locations listed on the Federal Communications Commission National Broadband Map. However, a check by Telecompetitor showed that T-Mobile only served about 40 million addresses. 

Meanwhile, Verizon says it covers 19 million locations, but the truth is the company serves between 17 million and 18 million locations, according to the Bloomberg report.  

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