A family who say they were not told when police were deployed to help control their 79-year-old mother in a Sydney dementia unit are calling for a change to make it mandatory for family to be notified about the use of law enforcement.
On 4 June 2020, paramedics attempted to subdue an agitated Norma Robertson, who had only been in the care of the dementia unit at HammondCare in a Sydney suburb for about four weeks.