County Clerks’ offices across Kentucky are experiencing delays, thanks to a switch from a computer system begun in the late 1970s. The change is causing headaches for customers and employees. Susan Lamb is the Fayette County clerk.
“We have consistently had 50 to 70 people in our renewal line all day long from eight until we stop allowing people to come in, because up until about yesterday, it was taking us about an hour and a half to be able to process 50 to 70 people.”
