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The Economic Times
The Economic Times

Swiggy launches dedicated food safety helpline, in-app channel for customers to report order-related concerns

Swiggy has launched a dedicated helpline and a new ‘Food Safety’ channel in its in-app Help section, allowing customers to report food safety concerns linked to their orders.

Customers can call 7948231850 to report an issue. They can also use the new in-app channel to submit a short description and upload relevant pictures. Swiggy will provide a ticket number that customers can use to track their complaint.

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