Survey of hospitality workers shows abuse, other struggles still rampant in industry

Structural flaws in the hospitality industry are leading to many workers feeling disrespected and undervalued, a new University of Queensland Business School report has found.

Twelve per cent of the nearly 400 workers surveyed Australia wide said they were paid below the legal minimum hourly wage and 40 per cent of the respondents said they did not receive entitled breaks while on shifts.