Drivers have been urged not to take their frustration at sky-high fuel prices out on staff working on petrol station forecourts. Retailers have reported a surge in verbal abuse towards forecourt staff by motorists angry at pump prices.
Drivers are continuing to be hit by rising fuel prices despite a dip in wholesale costs. Figures from data firm Experian show the average price of a litre of petrol at UK forecourts reached a new high of 191.4p on Thursday, while diesel rose to 199.1p.
Jack Cousens, head of roads policy at the AA, said: “With Wimbledon well under way, drivers may be forgiven for borrowing the iconic rant from John McEnroe as they pull up to the pump – ‘You cannot be serious!’. However, with some reports of aggressive behaviour towards forecourt staff, we urge people to channel the zen-like mentality of Roger Federer when refuelling and not abuse staff.
