The Nottingham University Hospitals NHS Trust report has identified serious failings in care at one of England’s largest maternity services, with lessons for maternity units nationally. Among its findings was a repeated problem at the very start of labour: women and families struggled to access timely assessment and felt dismissed during telephone triage.
In several cases, women were discouraged from attending hospital when they believed labour had started, only to arrive later in established or advanced labour. In some cases, poor care during this period had serious consequences.
