A support worker claims she has had to choose between heating and eating at times - after not receiving the £400 energy discount she was promised. Elaine Mannin, 53, says she was supposed to be on the government's Energy Bills Support Scheme (EBSS).
The scheme provides those in need with a £400 non-repayable discount to their bills this winter amid soaring prices. The scheme started in October but, two months later, Elaine, from London, says she has had problems receiving her reduction.
She claims this means she has had to choose between heating or eating at times. Energy provider EDF apologised and said there had been an error on Elaine's account, which has since been resolved.
