Healthcare startup Superhealth has appointed Dunzo cofounder Dalvir Singh Suri as its head of operations as it looks to scale up from one hospital to 100 multispecialty centres across India over the next five to seven years.
Suri, with nearly 17 years of experience in building and scaling operations, spent more than eight years at hyperlocal delivery startup Dunzo. At Superhealth, he will be responsible for building the systems, teams and operating processes needed to replicate the company's hospital model as it expands, the company said in a statement.
Superhealth opened its first hospital in Bengaluru around 10 months ago. The company operates on a model that includes salaried doctors without commissions or incentives, and fixed all-inclusive pricing.
The startup’s founding team includes Varun Dubey, founder and CEO, who has worked with Apollo Hospitals, Ola Electric, Practo, NVIDIA and Qualcomm; Manoj Kumar, founder and COO, who was part of the founding team at Practo; Dr Alexander Kuruvilla, founder and chief medical officer, who has served as CEO of Narayana and Apollo Hospitals.
Superhealth’s proprietary AI-based hospital operating system, SuperOS, is used to manage clinical and operational workflows, including patient monitoring and clinical audits.
“We are on a mission to fix healthcare by delivering the highest quality of care with radical transparency and magical simplicity,” said cofounder Dubey, who is the CEO. “I am really excited to have Dalvir join our mission and bring his unique expertise in building seamless digital and physical operations,” he added.
Cofounder Kumar, who is chief operating officer at Superhealth Hospitals, said operational excellence would be critical to making the company's care model repeatable across its planned network.
“Patients do not experience strategy; they experience whether their appointment starts on time, whether information moves seamlessly, whether surgery begins as planned and whether discharge happens without friction,” Kumar said.
Suri said the opportunity to build a healthcare operating system at scale was a key reason for joining the company. “The next challenge is to scale this experience with speed and discipline,” he added.
The startup is backed by MS Dhoni Family Office, Sparrow Capital and Boundless Ventures, along with angel investors.
