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Fortune
Fortune
Irina Ivanova

Study looking at AI chatbots in 7,000 workplaces finds 'no significant impact on earnings or recorded hours in any occupation'

Woman looks at computer screen (Credit: Getty Images)
  • AI chatbots have been rolled out across hundreds of white-collar workplaces, but on average, their effect on hours and pay has been negligible, according to a National Bureau of Economic Research working paper linking AI use to corporate records in Denmark. On average, employees saved 3% of their time, while just 3%-7% of their productivity gains came back to them in the form of higher pay.

Since OpenAI rolled out ChatGPT just over two years ago, AI chatbots have become the fastest-adopted technologies in history, rivaling the PC three decades ago. Their popularity has created and destroyed entire job descriptions and sent company valuations into the stratosphere—then back down to earth. 

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