Looking lean and sharp in a Marks and Spencer blue and green check shirt, black jeans and designer white trainers, 55-year-old Stuart Machin bounds into his ninth-floor London office. We are in his company’s HQ, and the word “Onwards” is boldly printed on a poster behind him.
This is what the M&S boss feels is the necessary direction of travel as he offers me sample slices of M&S panettone (he found a family firm in Italy to make it). Pushing onwards is how he guided the firm and its 32 million customers through one of the worst ever cyber attacks in the UK.
