BT’s first national strikes in 35 years, which kick off on Friday morning, are just the latest in a series of headaches to have beset the telecoms company.
Amid a backlash over accusations that it set up a “food bank” for cash-strapped staff and the growing threat from a stake-building corporate raider, Philip Jansen’s mission to recreate BT’s glory days as a “national champion” seems to slipping away.
