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Fortune
Fortune
Sydney Lake

Stranded on a Denver tarmac, Booking.com's CEO envisions the AI that should have rerouted him to Aspen before takeoff

(Credit: Stuart Isett/Fortune)

On his way to Fortune’s Brainstorm Tech conference this week, Booking.com’s CEO Glenn Fogel faced an all-too-familiar travel blunder.

Fogel had flown from New York to Denver and was set toward Aspen, only to board his connecting flight, push back from the gate, sit on the tarmac, and then be taxied back to the gate. Ryan Serhant, the celebrity real estate broker and CEO of brokerage Serhant who shared the stage with Fogel and Term Sheet editor Allie Garfinkle on Tuesday, had gone through the same ordeal on a separate flight that same day.

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