Stranded by the motorway as another RAC callout breaks down

Several readers have written in with experiences of being left waiting for hours by the RAC. Photograph: Paul Thompson Images/Alamy

My wife and I broke down on the slip road from the M4 on to the M25. I alerted the Highways Agency and called RAC. I was unaware that my MOT had recently lapsed, so was obliged to pay an extra £850 for them to attend.

We waited on the embankment in wind and rain. We are in our 80s. Fortunately, a highways patrol pulled up and provided a shield so we could sit safely in our car.