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Chronicle Live
Business
Catherine Furze

Step-by-step guide to what you can do if your landlord won't fix your boiler

Families are getting set to crank up the heating again as another wintery blast forecasted by the Met Office for early next week means March 2023 could potentially end up being the coldest on record.

In the middle of a cold snap, it’s never much fun if your boiler stops working. It can mean no heating and no hot water for a few days before you can get an engineer to fix it. But if you live in a rented property, is it your responsibility to sort this out or should your landlord organise the repairs?

The laws around your rights and responsibilities for your heating are covered in the Landlord and Tenant Act (1985), which states that a landlord is responsible for keeping in repair and proper working order the installation in the dwelling for space heating and heating water. The landlord’s responsibilities include:

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