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Fortune

Tristan Bove

Starbucks wants you to ask ChatGPT about what coffee to get, right as America boils over with AI backlash vibes

Starbucks ChatGPT America Walmart Brian Niccol Wired

Woman drinking coffee (Credit: Tom Werner—Getty Images)

Starbucks has a solution for unsure coffee lovers who face a truly dizzying amount of choice: Just let software make a selection for you.

The Seattle-based chain is testing a beta app in ChatGPT that helps users discover drinks based on vibes and gut feelings alone, the company announced Wednesday, marking another step in corporate America’s bid to make business-facing activities feel less like a menu search for customers.

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